Collection: Shipping Policy
Subject: New Flat-Rate Shipping Policy at Madmang.com – Designed to Save You Money!
Dear Valued Madmang.com Customers,
At Madmang.com, we’re dedicated to making your shopping experience for party supplies, gifts, and decor as affordable and seamless as possible. To enhance transparency and keep costs low, we’re introducing a new flat-rate shipping policy starting today. This change ensures you pay the lowest possible shipping price while enjoying the quality you love. Here’s how it works and why it benefits you.
What’s the New Policy?
We’re implementing a $9.99 flat shipping fee for all orders. This straightforward fee simplifies checkout and helps us cover shipping costs using USPS Economy Shipping for lightweight items like balloons, napkins, or plates). Importantly, we’re not profiting from shipping. If the actual shipping cost is less than $9.99, we’ll refund the difference to the card used for your purchase, typically within 3–5 business days. If the cost exceeds $10, we’ll contact you via email or phone to discuss options before shipping. To ensure we can reach you, please provide a valid phone number at checkout—we’ll only use it for shipping-related updates.
How Does This Benefit You?
Our flat-rate policy is crafted to save you money. The $10 fee eliminates unpredictable shipping costs, which can vary for mixed orders (like plates, balloons, or fridge bags). By using USPS Economy Shipping, we secure the cheapest rates available, often $6–$12 for typical orders (1–3 lbs, like 8 plates or a Titan Fridge Bag). If we get a lower rate (e.g., $4 for a 4-oz balloon order), you’ll receive that savings via refund. For orders where shipping exceeds $9.99, we’ll work with you to find the most cost-effective solution, ensuring no surprises. This approach lets you shop with confidence, knowing you’re getting the best deal on reliable delivery.
Need Faster Shipping?
We prioritize affordability with USPS Economy Shipping, delivering in 2–5 business days. If you need your order sooner (e.g., for a last-minute party), we can arrange faster shipping (like USPS Priority Mail or UPS) upon request. Note that faster methods cost more, and we’ll contact you to confirm any additional fees. Just let us know at checkout or reply to this email!
Why This Change?
As a small business, we strive to compete with big retailers offering free shipping. Our $9.99 flat fee, paired with refunds for overages, ensures we cover costs without inflating shipping charges. This keeps your parties and gifting budget-friendly, whether you’re snagging a George Pig Painting Craft or a Titan Fridge Bag. Our free shipping over $49.99 option also remains, encouraging you to bundle items like napkins ($2.25) or forks ($2.25) to save more.
Our Commitment to You
Please include a phone number at checkout so we can address any shipping adjustments promptly. Any difference between the $9.99 fee and actual cost will be returned to your card ASAP. For questions or assistance, reach out at 281-896-9290 or Madmang123@aol.com . Thank you for choosing Madmang.com we’re excited to keep your celebrations vibrant and affordable!
Warm regards,
Robert and Troy Mangogna
Owner, Madmang.com